SARS Notice: Services during the Strike Action at SARS

The South African Revenue Service (SARS) has confirmed that members of the Public Servants Association (PSA) and the National Education, Health and Allied Workers’ Union (NEHAWU) have gone on strike following a notice given by the unions to SARS Management. This strike follows a temporary suspension by the PSA in May, and the union leadership has stated that they will remain on strike until SARS improves its wage offer.

The dispute arose when the trade unions rejected the available R70 million for baseline increases for bargaining unit employees. SARS has explained that it does not have control over its own funding and relies on an annual allocation managed by the National Treasury. The demand of CPI plus 7% from the unions is simply unaffordable until SARS receives further funding.

SARS acknowledges the financial challenges faced by many South Africans, including its own employees, due to increasing food and fuel prices and other essential services. SARS respects the constitutional right of workers to strike within the provisions of the law, while also taking the necessary steps to fulfill its legal mandate and serve taxpayers and traders. Employees participating in the strike will not receive pay for the days they do not work.

On the first day of the strike, SARS experienced minimal disruption to its services. While some branches had to close due to a lack of workers, taxpayers were still able to interact with SARS through its online services. Appointments that were scheduled before the strike began have been rescheduled.

SARS has implemented business continuity plans and other contingencies to ensure the delivery of essential services to taxpayers. The public is encouraged to visit the SARS website for updates on how to engage with SARS and fulfill their obligations. Taxpayers are advised to avoid visiting SARS offices during the strike.

SARS appeals to the unions to maintain peaceful protests and abide by the picketing rules specified by the Commission for Conciliation, Mediation and Arbitration (CCMA).

SARS has been transparent about its financial position and has shown a willingness to engage with union leadership to resolve the impasse. SARS has made every effort within its available funding to extend an offer to the trade unions, which remains on the table. SARS is open to continuing discussions with the unions on the offer and the broader Employee Value Proposition.

For further information, please contact [email protected].