SARS NOTICE: BIOMETRIC VERIFICATION ON EFILING REGISTRATION PRODUCTS

SARS has issued a notice with regards to the implementation of Phase 2 of Biometric Verification on eFiling.

This notice explain that VAT and/or PAYE registration on eFiling will now require the Biometric Verification by promptingthe user to take a re-time photo.

The SARS notice is attached below for ease of reference.

Dear Valued Stakeholder

SARS ROLLS OUT PHASE 2 BIOMETRIC VERIFICATION

SARS has implemented Phase 2 of Biometric Verification, marking another important milestone in our digital-security journey.

Building on the successful rollout of facial recognition for new eFiling registrations in 2024, this phase extends biometric authentication to VAT and PAYE registrations on eFiling.

Individuals and registered representatives submitting VAT and/or PAYE registrations via eFiling are now prompted to take a real-time photo using a camera-enabled device. The image is matched against reference photos from SARS or the Department of Home Affairs. If the match is successful, the registration continues; if not, a verification case is triggered ,and the user may be required to submit supporting documents or visit a SARS service centre. Tax practitioners submitting VAT and PAYE registrations on behalf of clients must have their client authorise the request biometrically on the SARS website. Instructions on how to do the authorisation will be provided via email along with a unique identifier code.

Taxpayers who are unable to receive a One-Time Pin (OTP) can now update their contact details from the eFiling login page after they have successfully done their biometric authentication. Once verified, they can select their preferred contact method ( cell phone or email), ensuring they regain access to their profiles and can continue using eFiling.

Together, these enhancements strengthen protection against fraud, reduce the risk of identity theft, and deliver a safer, more reliable digital experience for taxpayers.

Sincerely,

ISSUED ON BEHALF OF THE COMMISSIONER FOR THE SOUTH AFRICAN REVENUE
SERVICE
22 AUGUST 2025