EFILING

User rights
Please log into eFiling and go to Organisation (Top) > Rights groups (Left) > Manage groups and untick and tick the company again under manage payers then update.
Manage groups, click open and ensure that System Default is ticked and update.

User (Top) > User (left) > Change Details and update rights, untick and tick the correct rights and the correct group (System default if the company is under that group)
Log out and in again on eFiling

Please use the username used to log onto eFiling together with your current eFiling password. Please also make sure that the password does not have the $,% and & character.

Lastly, go on e@syfile and try again.